Quality Programs for Orphans and Vulnerable Children
A Facilitator’s Guide to Establishing Service Standards

The aim of this facilitation tool is to assist communities, governments, and civil society organizations to examine services for children like Tarasai through the lens of quality assurance and improvement (QAI). Through a standards-based approach to care, the laudable intentions, commitment and effort of these actors can be translated into real improvements in child status and well-being. This tool outlines a process whereby organizations can agree on common guidelines for care for the various core services for vulnerable children.

Creator: 
Lori DiPrete Brown
Contributor: 
Renee Demarco
David Nicholas
Jane Calder